You’ve probably been watching the PayPal/Regretsy social media debacle implode for the past few days. Catch up here. I’ve said this multiple times: when you, as a brand, make a mistake admit it. Quickly. Don’t start deleting Facebook posts and blog comments in an effort to appear so fresh & so clean. Not only will... Read More »

One of the reasons I’ve made a name for myself when it comes to interactions between bloggers and brands is because I’ve been there…blogging is one of my passions. It’s easy for PR professionals to make mistakes when it comes to working with bloggers- many of these fudge ups are discussed at length on Twitter. Bloggers... Read More »

Two days ago Twitter was hit with a nasty little virus that sent unauthorized tweets from numerous accounts. The tweets contained links to websites that, due to some super brilliant but obviously evil Java script, didn’t even need to be clicked on to be activated; all one had to do was... Read More »

Here’s some big news I’d like to share.  Social Media Examiner is hosting the web’s largest Facebook marketing conference, called Facebook Success Summit 2010.  It’s fully online, so there are no travel expenses. About 1,500 have already signed up to hear from the world’s top experts in Facebook marketing (their last summit had 2500 attendees). This online... Read More »

If you cut & paste quotes or pre-written Facebook status updates that are longer than two lines in length, you’ve probably noticed that they tend to show up erratically formatted with unattractive line breaks when you try to post them. Mild example below. I know what you’re thinking. “Bunmi, that isn’t a big deal. I have bigger things... Read More »

Most people struggle with life balance simply because they haven’t paid the price to decide what is really important to them. -Stephen Covey Opportunity is a haughty goddess who wastes no time with those who are unprepared. -George Clason Strong, deeply rooted desire is the starting point of all achievement. -Napoleon Hill The three men above have written some of... Read More »

I’m often asked for Facebook & Twitter advice from my colleagues who work in-house for small-large businesses. They’re the designated Facebookers and Twitter mavens for companies that proudly employ them but struggle a little bit with social media etiquette, how to deal with “screamers” (disgruntled fans who threaten to lay stinks on your fan page),... Read More »

Twitter did something really neat this afternoon. While fixing a bug that allowed for force follows, everyone’s follower/following stats were set to 0. ZERO. Chaos ensued. My phone rang. Justin Bieber cried. I quickly drafted and released a group email, “This wasn’t me.” I thought about what would happen if I had to start from scratch on all... Read More »

This year I’m honored to be the Social Networking Expert on Pregnancy Awareness Month’s Advisory Team. I’m producing Pregnancy Awareness Month’s radio- listen to the broadcast live from BlogTalkRadio.com. Pregnancy Awareness Month co-founders, Anna Getty and Alisa Donner will be discussing a variety of pregnancy/birth related issues. http://www.blogtalkradio.com/pregnancyawareness Upcoming guests include Dr. Alan Greene and Ricki Lake. var addthis_language... Read More »

You’ve read about Twitter no nos. Here’s a Twitter NEVER. Never EVER respond to customer complaint or negative blog review by way of a tweet. You’re essentially pointing all of your adoring followers to your weaknesses. Whether the review is warranted or not is irrelevant. Rule of thumb: If you wouldn’t print it on a company brochure,... Read More »